Pleasant Valley

Welcome to Pleasant Valley Water Authority

Public Announcements:

Office Closed to the Public Until Further Notice


Due to the coronavirus pandemic COVID-19, our day to day operations have been altered.  We are closing our office lobby to the public through March 31 or until further notice.

The office will remain staffed at this time to answer phone calls and process the mail.

If you need to make a payment, our drop box can be utilized in the front of our office 24/7 to drop off payments.  An envelope is not needed as long as your account number is written clearly in the memo section of the check. PLEASE enclose our half of your bill. (Enclose a return stamped envelope if you desire a receipt).  If you need to pay by cash, you can do that and we will mail a cash payment receipt.

You can also mail your payment or pay by phone or on our website with a credit card.

We apologize for any inconvenience this may cause during this time, but the health and safety of our customers and employees is our highest priority.

Watch this space for up-to-date announcements:

Watch for your new billing options coming in the spring of 2020.

To All Our Customers: Please click on our 2019 CCR Report to read the current water quality report.

Our office will be closed for the following Holidays: Jan.1, New Years; April 10, Good Friday; May 25, Memorial Day; July 3, Independence Day; Sept 7, Labor Day; Nov . 11, Veterans Day; Nov. 26 & 27, Thanksgiving Day; Dec. 25 & 28, Christmas Day.

CHECK YOUR HOME FOR ANY LEAKS, EVEN SMALL DRIPS CAN ADD UP EACH MONTH. Remember to take a look at your water meter to see if the indicator may be turning that would indicate a leak. IMPORTANT NOTE: Silent leaks in a toilet can run your water usage up. Do a simple dye test every few months to be sure.

ALL BILLS ARE DUE ON THE 27TH OF EVERY MONTH. Please use our convenient night drop box located near our front entrance even when we are closed on Holidays and Weekends. If you see a water main leaking along the road, call our office during office hours or CALL 911 anytime to report.

Our current Annual Drinking Water Quality Report is now available. Please visit our CCR Report page to view the report. For more information on recent projects and developments, visit our News page.