Pleasant Valley

Welcome to Pleasant Valley Water Authority

Public Announcements:

FAYETTE COUNTY PLACED UNDER DROUGHT WATCH!!  August 25, 2020

Effective immediately, all of Fayette County is placed under Drought WATCH status.  This means you are to use water conservatively.  Do not let faucets run while doing dishes or brushing teeth, etc.  Water gardens during the evening or early morning hours.  Residents are asked to reduce water usage by 5%, to 60 gallons of water per person per day.  Currently we have a sufficient supply of water available, but we are asking our customers to use water wisely to avoid us being placed under more stringent conservation actions.

Office is open to the Public

If you need to make a payment, our drop box can be utilized in the front of our office 24/7 to drop off payments.  An envelope is not needed as long as your account number is written clearly in the memo section of the check. PLEASE enclose our half of your bill. (Enclose a return stamped envelope if you desire a receipt).  We prefer you don’t put cash in the drop box, but if you must, you can do that and we will mail a cash payment receipt.

You can also mail your payment or pay by phone or on our website with a credit card.

The health and safety of our customers and employees is our highest priority.

Watch this space for up-to-date announcements:

 

To All Our Customers: Please click on our 2019 CCR Report to read the current water quality report.

Our office will be closed for the following Holidays: Jan.1, New Years; April 10, Good Friday; May 25, Memorial Day; July 3, Independence Day; Sept 7, Labor Day; Nov . 11, Veterans Day; Nov. 26 & 27, Thanksgiving Day; Dec. 25 & 28, Christmas Day.

CHECK YOUR HOME FOR ANY LEAKS, EVEN SMALL DRIPS CAN ADD UP EACH MONTH. Remember to take a look at your water meter to see if the indicator may be turning that would indicate a leak. IMPORTANT NOTE: Silent leaks in a toilet can run your water usage up. Do a simple dye test every few months to be sure.

ALL BILLS ARE DUE ON THE 27TH OF EVERY MONTH. Please use our convenient night drop box located near our front entrance even when we are closed on Holidays and Weekends. If you see a water main leaking along the road, call our office during office hours or CALL 911 anytime to report.